Process workflow mapping is an important business tool that helps you create a clear and concise understanding of your process. It can also help identify inefficiencies and problems that could otherwise be overlooked.
Whether you are a seasoned business with established processes or a new company that needs to implement workflows, it’s imperative to map the entire process to ensure compliance and make sure everyone knows what they are doing. This process can be challenging and requires a lot of work.
The best way to start is by choosing the process that’s most critical to your company. For example, if your organization has a process for approvals, it’s probably a good idea to start with that one first.
Once you’ve mapped the process, it’s important to use feedback from your team to identify areas that need improvement. This can include things like bottlenecks, redundancies, inefficiencies, and delays.
For instance, if your process involves several departments, it’s beneficial to use swimlanes to show these roles and which steps need to be handed off to other teams. This helps you identify human bottlenecks and see where the most potential for improvement is.
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