Workflow mapping is the process of visualizing your company's processes with the goal of optimizing them. It is a great way to improve communication, make it easier for employees to understand what they should do next, and catch any redundancies or issues that might come up later.
Creating Workflow Maps: Steps to Follow
The first step in workflow mapping is to pick a process that you want to map out. Then, gather all the information you need. It is also a good idea to get feedback from your team members.
Depending on the type of process, you can use a number of different tools to map it out. These include product roadmaps, SIPOC process charts, value chain mapping, swimlane diagrams and more.
Choose a tool that's easy to use and doesn't require a lot of training. For example, LucidChart is an online graphing software that lets you create workflow maps easily and effortlessly.
Use a Map to See Bottlenecks and Inefficiencies: One of the most common reasons why companies have trouble optimizing their workflows is that they don't have a good map to refer to. The map shows you where steps are causing bottlenecks and where they could be optimized.
Evaluate Staff Performance: In many jobs, it's common for employees to forget things or become less accurate as time goes on. For example, trainers may not always remember what to teach or new hires might hesitate to ask questions.
It's important to evaluate your staff's performance in a timely manner so that you can avoid any serious problems down the road. The map can help you identify and solve these problems quickly so that your employees are consistently high performing.
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